Privacy policy

Last updated: Oct 2024

We take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our coach and minibus hire services.

1. Who We Are

We are a UK-based transport company offering minibus and coach hire with drivers. If you have any questions about how we handle your data, please contact us at:

info@eventsonetravel.com | 0161 706 1567

2. What Information We Collect

When you use our website or contact us, we may collect:

Your name and contact details (email, phone number)
Pickup and drop-off locations
Travel dates and times
Group size and any special requirements
Payment information (if applicable)
Any messages you send us via forms or email

We may also collect data through cookies when you browse our website (see Section 6).

3. How We Use Your Information

We use your information to:

Provide quotes and confirm bookings
Arrange transport services
Communicate with you about your journey
Improve our website and customer service
Meet legal or regulatory obligations

We do not sell your data or use it for unrelated marketing.

4. Who We Share Your Data With

We may share your data with:

Drivers or subcontractors providing your service
Payment providers (for processing payments)
Legal or regulatory bodies (if required)

We only share what’s necessary and never sell your information.

5. How We Store and Protect Your Data

We store your data securely and take steps to protect it from loss, misuse, or unauthorised access. We only keep your data as long as needed for the purposes above or as required by law.

6. Cookies and Website Tracking

Our website may use cookies to improve your experience, analyse site traffic, and remember your preferences. You can manage or disable cookies in your browser settings.

7. Your Rights

You have the right to:

Access the data we hold about you
Correct inaccurate information
Request deletion of your data
Object to or restrict certain uses
File a complaint with the ICO (Information Commissioner’s Office)

To exercise any of these rights, please contact us.

8. Changes to This Policy

We may update this policy occasionally. Any major changes will be posted on this page.